Total Support is Avante’s flagship global support offering, it’s very flexible. Customers enjoying its benefits, range from five to over a thousand users, and they rely on it every day in their organisations. It includes the ability to support global locations or just the one office, like all our services it’s designed to be easy to understand, it’s that simple.
How does it work?
Starting your 30 day trial is very easy, and takes about 10 minutes on the phone and then you are ready to go. As far as the support goes you will enjoy all of the benefits of Total Support, this is not a cut down trial. It’s a no holes barred comprehensive “total” support service. We will assign a dedicated team of experienced and passionate engineers to you.
The Detail
Support provided: 24 x 7 fully comprehensive
Level of support: All levels
Turnaround time: 4 hours
Summary
Total Support is an absolute must for any organisation which are serious about their IT and also in ensuring it is delivering for the business. We know and understand that changing IT suppliers is no simple exercise and requires a planned approach.
We have a very well documented, process oriented plan for bringing new customers on board, this is your assurance that you are in good hands.
Email your details to iwanttobetotallysupported@avante-group.com
